Customer reviews
2.5 out of 5stars
(28 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
12/15/2021
Perfect
Shipped fast. Though it did not have the original box, it was packaged in the same type of iPhone box with a sim removal tool and a brand new charger. the phone was in a plastic sleeve and had a screen protector installed. the phone was clean and in perfect condition. i would highly recommend this company.
Scott
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
07/08/2021
Awful waste of money, don't bother
Absolutely awful! Don't order this, it's a total waste of money! My phone came stuffed in an android box it didn't even fit in it had scratches all over at the back of it was cracked, I can honestly go on and on but you get the picture I returned it immediately. I've bought so many refurbished iPhones and this is the first time I've ever gotten anything that that was just terrible quality.
kenzie
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser12/12/2022The phone that I bought doesn't workThe phone that I bought doesn't workVictor
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5.00 out of 5 stars reviewVerified Purchaser12/09/2022iPhone 11 ReviewIt was perfect! All I ever wantedUnknown
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1.00 out of 5 stars reviewVerified Purchaser11/21/2022Worst refurbished experience everThe phone screen was terrible it had more scratch marks than visible screen. I wasn't expecting a brand new phone but I was expecting better quality. The only thing they offered was a measly 20 refund.. absolutely ridiculous I've purchased refurbished phones online before this is the worst that I've received.. will never ever ever buy from synergy againKay
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3.00 out of 5 stars reviewVerified Purchaser10/10/2022Rosemary
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1.00 out of 5 stars reviewVerified Purchaser09/26/2022Poor Service and a stolen phoneThis company sold me a stolen phone when I took the phone to have it activated and I was advised that it was blacklisted and that I could not get the service. I have reached out to the company several times to remedy the situation and have not gotten any response. I will advise Walmart that this company who is a third party company represents there site as well. I wanted to get my niece a phone because she broke her old phone and now she has to wait until I can find another phone. Walmart can someone contact me about this company.john
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3.00 out of 5 stars reviewVerified Purchaser08/12/2022des
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2.00 out of 5 stars reviewVerified Purchaser08/10/2022Get what you pay for!Great price! Keep getting messages saying the screen is not an Apple part. Had problem connecting it to my iMac kept getting a message saying cannot verify phone activation. There are scuffs and scrapes along the perimeter of the phone.RLove
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1.00 out of 5 stars reviewVerified Purchaser08/07/2022Phone was really worn out.Bought a used but refurbished iphone and had to return. I do not really know what that means. In this case I believe the word refurbished should be removed from the announcement. The screen was damage and scratched. Seller put a screen cover to fool me.Mauro
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2.00 out of 5 stars reviewVerified Purchaser08/03/2022Scratch and Dent phonePhone came in a beat up damaged box with scratches all over the phone, other than that so far so good…Iris
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1.00 out of 5 stars reviewVerified Purchaser07/18/2022Very disappointed and want this fixedI thought my phone was fine up until today. I received my phone on July 15th and today on July 19th my screen stopped working out of nowhere. That's lasted for about 5-10 minutes and then went back to normal. After about another 5-10 minutes it was messed up again.Sarah
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1.00 out of 5 stars reviewVerified Purchaser07/11/2022It was terribleThe iPhone 11 had UNKOWN parts in it and said the display was messed up and apple said the screen would be popping up also something was wrong with the battery it Took me to apple.com then tried to make me get fix the phone with Best Buy so I called apple and the lady told me to give it back I should not have to pay to fix something I didn't do and the charger they gave me was a android back and the wire didn't even work this so very bad sellerTarik
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1.00 out of 5 stars reviewVerified Purchaser07/01/2022AwfulThis item was awful. It came with the screen broken. Not recommended.Rita
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1.00 out of 5 stars reviewVerified Purchaser06/28/2022Very scratched clase cscreen too scratched edges of the phone scratched, battery at 89% very bad physical conditions almost class c I expected it in better conditions, it was to give as a gift but I am embarrassed to give it as a giftDiego
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1.00 out of 5 stars reviewVerified Purchaser06/21/2022Lies all liesIf less than one star was an option I would have chosen it. This unit came very scratched up with damage to the top NOT PICTURED OR NOTED, it also was not unlocked as it states IN THE TITLE so I wasn't even able to use the phone. Now I have a $309 paper weight.Nicole
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1.00 out of 5 stars reviewVerified Purchaser05/25/2022Not the best conditionsPhone came with 83% battery capacity and with a lot of dents.Lisbeth
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5.00 out of 5 stars reviewVerified Purchaser04/11/2022Just what I expectedAmazing will definitely purchase againSkydiving
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1.00 out of 5 stars reviewVerified Purchaser03/29/2022Total Disappointment and waste of time :(I would not suggest buying coz I did and iPhone came with a thick scratch/dent on the front glass. seller offer me a $15 refund but I refused and am now in a process of returning the item. waste of time and too much hassle not buying again. highly disappointedshahzad
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5.00 out of 5 stars reviewVerified Purchaser02/16/2022As advertized, great phone, quick deliveryExactly as advertized. The phone is in very good condition. Almost like new - a few tiny scratches on the corners. It was easy to transfer service by just switching the sim card because the phone came unlocked. Delivery was quick and the phone works great.Michelle
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5.00 out of 5 stars reviewVerified Purchaser12/15/2021PerfectShipped fast. Though it did not have the original box, it was packaged in the same type of iPhone box with a sim removal tool and a brand new charger. the phone was in a plastic sleeve and had a screen protector installed. the phone was clean and in perfect condition. i would highly recommend this company.Scott
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3.00 out of 5 stars reviewVerified Purchaser11/17/2021Good overall functioning refurbished iPhoneAfter less than three months, the Face ID feature suddenly stopped working after a slight jolt where the phone slipped from its holder in my car although I caught it before it landed on the console. I made an Apple store appointment to diagnose and was determined that it would require a costly repair. Otherwise the phone functioned adequately and the battery lasted most of the day. I also experienced mysterious issue of phone not making sounds like text notifications even though I had Silence mode off and volume on high and settings showed everything setup correctly. Refurbs can save money but there's always a risk.MCFAVA1