Customer reviews
3.88 out of 5stars
(26 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/19/2021
My mom never used
My mom never used fabric softener, so I never used fabric softener. Well, I was today years old when I learned what my clothes were missing.
A little history.. I've struggled with static, crinkles and wrinkles. I'm big on saving money, DIYs, fragrance free and I really try to steer away from chemicals when i can. I've made wool dryer balls, aluminum balls and put vinegar in the rinse cycle.. all those do help, especially vinegar, it works really well to soften fabric! But the smell lingers even with essential oils, and my family complains. Ok, back to my review...
Downy really makes your clothes soft, manageable, static free and really helps fabric from wrinkling so bad. Plus it smells really good! I use fragrance-free detergent, so adding a little softener to my laundry is just the boost with benefits my clothes needed. Happy to know this little secret!
mizheidi
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
06/20/2023
NOT HAPPY !!
Before buying WHAT ????
Items I buy you can get anywhere!!!
It's not new !! I don't understand your reviews !!!! AND when I tell you a problem it doesn't change !!!
Other items I ordered with this isn't coming on time !! They are going to be LATE!!!! AGAIN !!!!
Guit sending reviews AND surveys if you're not going to do something about the problems !!!!!! I use a walker and can't drive !!!
Pam
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser06/30/2023Elena
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5.00 out of 5 stars reviewVerified Purchaser06/29/2023Great value %26 secure-non-spill packagingThis is a HUGE jug! I chose it because it was the less expensive per ounce. the item came with the pour tab AND the lid TAPED down, ANNNND it was double bagged ANNND surrounded by bubble wrap in the box. I appreciate the delivery care, no leaks here.Kelly
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1.00 out of 5 stars reviewVerified Purchaser06/20/2023NOT HAPPY !!Before buying WHAT ???? Items I buy you can get anywhere!!! It's not new !! I don't understand your reviews !!!! AND when I tell you a problem it doesn't change !!! Other items I ordered with this isn't coming on time !! They are going to be LATE!!!! AGAIN !!!! Guit sending reviews AND surveys if you're not going to do something about the problems !!!!!! I use a walker and can't drive !!!Pam
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1.00 out of 5 stars reviewVerified Purchaser04/11/2023Akib
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5.00 out of 5 stars reviewVerified Purchaser11/09/2022Good quality as expected.Awesome packaging. Thank you seller.JC
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1.00 out of 5 stars reviewVerified Purchaser09/18/2022Lourdes
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1.00 out of 5 stars reviewVerified Purchaser07/29/2022charged double the amount of order.the amount on this order has changed 3 times. my bank account is negative because the last charge was double what the order was. i havent had this problem before. im extremly disapointed and afraid for future transactions.shauna
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5.00 out of 5 stars reviewVerified Purchaser06/26/2022Best Fabric SoftenerThis is the only fabric softener I use, and April Fresh is the only scent I like. The other Downey scents are too strong. Also only buy at Walmart because it's more reasonably priced. Because it's concentrated, I keep an empty smaller bottle so I can mix some water with the Downey (1/4 water, 3/4 Downey). This makes it about the same as the non-concentrated version they used to sell and a bottle lasts longer.Lise in Orleans
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5.00 out of 5 stars reviewVerified Purchaser06/02/2022Best ever fabric softener..............I have used Downey for many years now and have never used any other fabric softener that actually does what it says it will do. Downey is still the best softener yet. I will continue to use it until you prove me otherwise. I do prefer the April Fresh over all the other scents you offer. I hope you never change this scent or get rid of it. Five Stars plus.....................GP
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1.00 out of 5 stars reviewVerified Purchaser05/19/2022damaged productthe product came damagedReino
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5.00 out of 5 stars reviewVerified Purchaser03/22/2022Passed down from generationPassed down from generation to generation. I can't remember the first scent that Downy made before. If it's April Fresh or Sunrise Fresh? I remember my grandmother always buy the sunrise fresh. I also like their "antibac". I mixed this fabric conditioner with white vinegar to soften my laundries.applejoy
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5.00 out of 5 stars reviewVerified Purchaser03/09/2022Ultra Downy April FreshUltra Downy April Fresh Liquid Fabric Conditioner has the best smell!! I love the smell of fresh washed laundry!! I have used Downy for years and will continue to use it for years to come. It makes my clothes not only smell amazing but it helps keep wrinkles from forming.christinel129
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5.00 out of 5 stars reviewVerified Purchaser02/09/2022I love ultra DowneyI love ultra Downey smell clean breeze it makes your clothes feel so soft and touchable and great smelling after you wash them if you've never used fabric softener before definitely give ultra Downey a try and hopefully you'll love it as much as I do. [product:ultra-downy®-clean-breeze™-liquid-fabric-softener]crystall159
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1.00 out of 5 stars reviewVerified Purchaser11/23/2021Mother in law keepsMother in law keeps buying this for us, she doesn't like dryer sheets (she doesn't live here, and hasn't even visited here in over 5 years so I don't get it but whatever) when she first got it a few years ago she warned us to make sure we dilute it with water by half, saying that it had plugged up the dispenser on her front loading washer and the repair guy said it was a common problem with this fabric softener. Guess who's fabric softener dispenser stopped working on their front loading washer about a year later? Yep, ours! And I was diluting it by a little more than half too. It's not like we have money for a repair guy to come out, or money for a new washer. My point of this review is to warn others who have a front loading washer against using this fabric softener. Just don't do it, even diluting it- it's ruined the dispenser. The whole line going down into where I can't get to is gunked up with fabric softener residue.meadowr7717
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4.00 out of 5 stars reviewVerified Purchaser11/13/2021Oh I thought thatOh I thought that this fabric softener was just fine. I never noticed that my clothes were not soft after I washed them. I also don't think that they had any weird texture on them. This has a nice fresh smell but I don't think the smell carried over to my clothes very well.c22hubb
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5.00 out of 5 stars reviewVerified Purchaser10/19/2021My mom never usedMy mom never used fabric softener, so I never used fabric softener. Well, I was today years old when I learned what my clothes were missing. A little history.. I've struggled with static, crinkles and wrinkles. I'm big on saving money, DIYs, fragrance free and I really try to steer away from chemicals when i can. I've made wool dryer balls, aluminum balls and put vinegar in the rinse cycle.. all those do help, especially vinegar, it works really well to soften fabric! But the smell lingers even with essential oils, and my family complains. Ok, back to my review... Downy really makes your clothes soft, manageable, static free and really helps fabric from wrinkling so bad. Plus it smells really good! I use fragrance-free detergent, so adding a little softener to my laundry is just the boost with benefits my clothes needed. Happy to know this little secret!mizheidi
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4.00 out of 5 stars reviewVerified Purchaser10/03/2021Love the smell ofLove the smell of this. Although it's a bit potent. It's helping keep my clothing in good condition too! Be careful is you or anyone had skin sensitivity Ultra Downy April Fresh Liquid Fabric Conditionermariamt62
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4.00 out of 5 stars reviewVerified Purchaser08/15/2021Down fabric softener hasDown fabric softener has been my go to for years. Delicate on fabric and a little goes a long way. I won't wash bedding or towels without it, they just feel rough otherwise. Look no further than Ultra Downy April Fresh Liquid Fabric Conditioner Downy [product:ultra-downy-free-&-gentle-liquid-fabric-conditioner]deannag29
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5.00 out of 5 stars reviewVerified Purchaser07/31/2021Always a great fabric softener!I have used Downey for years and have always had great results. When I ordered this time I realized that the regular strength Downey works just as good as the concentrated, and costs a lot less. So went back to regular strength. With the newer machines having pre-measured dispensers you just fill to the line and there you go.SoundzbyGreg
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5.00 out of 5 stars reviewVerified Purchaser06/22/2021Best fabric conditioner for baby's clothingThe best fabric conditioner for baby's clothing as I use it all the time whenever I wash the babies clothing when I'm babysittingNadine