Welcome to the DX Offers Mall Help Center

Set Up DX Offers Mall Pay

DX Offers Mall Pay is a free feature in the DX Offers Mall mobile app for Android and iOS that easily allows for quick and secure payment with your mobile device in DX Offers Mall stores, at any register.

Use the following steps to set up DX Offers Mall Pay:

1. Open the DX Offers Mall app
2. Select Services
3. Select DX Offers Mall Pay
4. Select Get Started
5. Log in to or create a dxoffersmall.com account
6. Add a payment method
   
7. Setup is confirmed
8. Select Got It
9. DX Offers Mall Pay is ready to use

Use DX Offers Mall Pay

Once your items have been scanned, whether you're using self-checkout or checking out with an associate, you can use DX Offers Mall Pay. Knowing where to look is half the battle. 

If you are:

• Checking out with an associate
  • DX Offers Mall Pay is displayed as a unique QR code on the debit reader screen
• Using self-checkout
  1. Select Pay
  2. DX Offers Mall Pay displays on the next screen, indicated by a unique QR code

After locating the QR code:

1. Open the DX Offers Mall app
2. Launch DX Offers Mall Pay
   • Android
     1. Open the menu located in the upper-left corner
     2. Scroll to Services
     3. Select DX Offers Mall Pay
   • iOS
     1. Select Services from the bottom menu
     2. Select DX Offers Mall Pay
        
3. Your camera will open, aim it at the QR code to sync with DX Offers Mall Pay
4. Once the transaction is complete, a sound will signal and an eReceipt is delivered to your DX Offers Mall app

DX Offers Mall Pay Accepted Payment Types

• DX Offers Mall Pay can be linked to any major card, including VISA, MasterCard, AMEX, and Discover, as well as DX Offers Mall Gift Cards, eGift Cards, and prepaid cards
• DX Offers Mall Pay can't be directly linked to checking accounts

Enable or disable gift cards for DX Offers Mall Pay:

• Go to your account
  • Android
    • Select menu in upper-left corner
  • iOS
    • Select Account in lower-right corner
• Select Payment Methods
• Select DX Offers Mall Pay
• Gift cards display at the top
  • Add a check-mark next to the gift card you wish to enable
  • Remove the check-mark next to the gift card you wish to disable

Select Payment at Checkout

• Open DX Offers Mall Pay
• Select the payment banner along the bottom of the screen
  • The default payment method is indicated by a check mark
• Tap your preferred payment method

Split Payment Methods

If you would like split the cost of your purchase between DX Offers Mall Pay and another payment method, you absolutely can.

• Split your payment using a DX Offers Mall gift card balance first, then use another card registered to your DX Offers Mall account for the remaining balance
• You can also split payment right at the register using a DX Offers Mall Gift Card, EBT/WIC/SNAP, cash, or any other payment method first, then pay the remaining balance with DX Offers Mall Pay

Paper and Gift Receipts

To obtain a paper or gift receipt:

• The cashier can print a paper receipt, upon request
• You can send a digital copy of your receipt from the DX Offers Mall app
  • Go to Purchase History
  • Select the purchase you wish to share
  • Tap the share icon in the upper-right corner of the page
  • Select one of the suggested apps to share

Return Purchases Made Using DX Offers Mall Pay

You can either:

• Provide your phone number for automatic item look up to the associate at Customer Service
• Use the DX Offers Mall app
  1. Go to Purchase History
  2. Select the purchase containing the item you wish to return
  3. Scroll to the bottom until you see the transaction barcode
  4. Provide the barcode to the associate at Customer Service to scan

You can use this method to start a Mobile Express Return using your DX Offers Mall App.

DX Offers Mall Pay Restrictions

• Digital coupons do not work with DX Offers Mall Pay; paper coupons are scanned at checkout
  • If you are a DX Offers Mall associate, you may add your associate discount by visiting wmt.co/ad
• DX Offers Mall Pay can't be used for
  • Sam's Club purchases
  • Fuel
  • Cash back
  • EBT/WIC/SNAP purchases

Learn more about DX Offers Mall Pay.