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Seller reviews
Most helpful positive review
5 out of 5 stars review
I wish there was more detailed tracking as it moves through the system to my home. Maybe not for others but for me, that’s a lot of money to just be floating out there in our mail system.
Nancy
Most helpful negative review
1 out of 5 stars review
Absolutely non existent communication with seller. Tracking showed the coin didn’t move on USPS for 3 days. I filed a complaint with Walmart. The coin arrived the next day. As a buyer online even with DX Offers Mall I get nervous spending this much and the seller doesn’t sympathize nor communicate with my simple concern.
y2kacey
1660 reviews
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- 5 out of 5 stars review01/29/2024I wish there was more detailed tracking as it moves through the system to my home. Maybe not for others but for me, that’s a lot of money to just be floating out there in our mail system.Nancy
- 5 out of 5 stars review01/13/2024APMEX fulfillment of the order was speedy and efficient. They answered my questions about the order very quickly and communicated in a very professional manner with me. The items were packed with care. This has been a very good experience overall. Thank you.Gregory
- 1 out of 5 stars review12/30/2023Thier customer service is just as horrible!! The customer service representative don’t bother reading previous correspondence so they have no clue what’s going on and make up stories and lies. How this company has lasted is a surprise to me…… oh that’s right, they know how to steal and lie.Alex
- 1 out of 5 stars review12/22/2023Absolutely non existent communication with seller. Tracking showed the coin didn’t move on USPS for 3 days. I filed a complaint with Walmart. The coin arrived the next day. As a buyer online even with DX Offers Mall I get nervous spending this much and the seller doesn’t sympathize nor communicate with my simple concern.y2kacey
- 1 out of 5 stars review12/18/2023Ordered a 2021 D Morgan Dollar but received a 2021 P instead. I returned the item expecting the correct item would be sent but instead I received the incorrect item again! After my second return my order was canceled and a refund issued without explanation. I assume the item sold out or APMEX doesn't know the difference between a 2021 D and 2021 P Morgan. Complete ineptitude! Highly dissatisfied, I will not be using APMEX again and I will definitely share my experience with other collectors.carlos
- 1 out of 5 stars review12/14/2023they are scumbags that suggest a return policy is available, but after you buy the product there is no way to return the ugly product they shipped you. i buy precisous metals and i will never use this company, and will tell my friends. family and world not to do business with these scumbags.Nate
- 5 out of 5 stars review12/12/2023I had an excellent experience with this vendor! The product exceeded expectations, and their customer service was top-notch. Ordering was easy, and the prompt delivery showcased their efficiency. I appreciate the quality and professionalism, making them my go-to vendor. Highly recommend for a seamless and satisfying shopping experience.Chane
- 1 out of 5 stars review11/23/2023The delivery said it will be delivered to my door, it was not. Customer service for the company is responds like they dislike responding to customers. I had issues with the shipping and was told to wait 72 additional hours after the package was said to be delivered, so if you have delivery issues prepare for an apethetic 3rd party company.Bernard
- 1 out of 5 stars review10/20/2023Got this message from seller when requesting a return...BEWARE BEWARE BEWARE BEWARE Thank you for contacting APMEX. In regards to returning an item, we can offer an exchange on an item for quality defects, but we are no longer accepting returns for refunds on product. All sales are final upon shipping. We apologize for any inconvenience this may cause. Feel free to reach out with any questions. APMEX Customer Service TeamAngie
- 5 out of 5 stars review05/09/2024Everything is perfect, the Silver Round, the packaging, %26 shipping. Jeff. . .
About Seller
APMEX is the leading internet retailer of physical precious metal, including gold, silver, platinum and palladium bars, coins and rounds. In a recent publication by Internet Retailer, APMEX ranked as #1 specialty e-retailer and #42 of the top 500 internet retailers in all of North America.
Having been in business for over 15 years, APMEX has sold more than 2.4 million ounces of gold and more than 95 million ounces of silver to retail customers, with a value of over $7 billion. APMEX is currently one of 13 US Mint Authorized Purchasers and the only one that sells to the retail public. With its direct relationships with all major mints and manufacturers worldwide, APMEX is able to provide an unmatched inventory of thousands of products.
APMEX prides itself in offering competitive and transparent pricing, the best in class customer service and industry leading fulfillment times. Based on a survey, 95% of customers would consider using APMEX as their primary precious metals source and 98% would refer friends and family to purchase products from APMEX.
Tax policy
Depending on your shipping address, APMEX may charge sales tax based on your state, county and city laws.