Back to Zinus Cool Touch Comfort 8" Hybrid Mattress - Gel Memory Foam and Pocket Spring, Adult, Queen

Customer reviews

3.65 out of 5stars
(17 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/23/2020
Sleeping great!
The Zinus twin size mattress is very comfortable. It had a slight odor when we unpacked it, but after a few hours it was gone and we haven't smelled anything since. It fits great on my son's bed frame and we don't use a box spring with it. Twin sized sheets fit very well on it. My son usually gets warm at night but he hasn't with this new mattress. It is soft but still gives really good support for your body. It's a good mattress!
SherylAnn

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
06/16/2021
Nice mattress...but tough to sleep with a hump in
I'm returning the mattress. It never flattened out
MJ
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/27/2023
    Did not need a box spring
    The item arrived on time. It is vey comfortable. The sheets fit exact for a12” may need a twin xl sheet . Loved that it came sealed and once the bag was open it inflated purchased a mattress cover
    Chiara
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/20/2023
    pleased
    I bought 2 of these for my 7 and 5 yr. old boys. I looked at an ungodly amount of mattresses and reviews before deciding! I am beyond happy so far with them. They were delivered undamged and inflated wonderfully (I waited 48 hrs.). I would say its a good mix of soft/bounce and firmness, which is perfect in my opinion.
    Sam
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/21/2023
    DO NOT BUY THIS BED
    Do NOT Buy This Bed !!! After waiting 4 days the pillow top never expanded fully , and where the bed was folded and shipped. caused a huge crease with lumps on both sides of the middle of the bed- which are still there after 7 days I called to return it, 4 phone calls later, I still do not know if someone is coming to pick this bed up or when I will get a refund! I even called the company that will pick up the item and they know nothing about it... NOW I am waiting for an e-mail from WALMART as to when they have someone coming to get it and when I will get a refund. WOW!!!!! What a nightmare! I will NEVER purchase a large item from WALLMART again.
    Rebecca
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/28/2022
    Just right
    I bought this mattress a year ago and I’m just opening it this week. It fully expanded to 8 inches. It’s not too firm. It’s just right to not sink sink. I’m not being poked by anything. I feel supported. The edges are there and pop back up. I can tell this will be a decent mattress. I’m happy with it. Will buy for another spare room.
    Christina
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/17/2021
    Sides sink in. I bought this in July started to slept on it in Aug so for the last month in a half I have been able to see if it would get better. No, I'm only 144 pounds and it's a king size bed. No support at all!
    Kala
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/23/2021
    Mattress came damaged today without the box zinus mattress say shipped smartly someone at the Walmart decided the ship this mattress without the box. Mattress itself have 4 reviews that is way I decided to buy this mattress. They are wasting money get this returned.
    Aurangzeb
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/21/2021
    Did not properly inflate.
    It has a big dip in one side. I am requesting a new one.
    NikkiM
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/16/2021
    Nice mattress...but tough to sleep with a hump in
    I'm returning the mattress. It never flattened out
    MJ
  • 2.00 out of 5 stars review
    Verified Purchaser
    04/12/2021
    Indentation never fully disappeared
    We were excited to get a great value mattress, based on most reviews we read. However, our king-size mattress never fully expanded and a large indentation remains after 3 days of expanding. (We followed the Zinus instructions exactly, which recommend unboxing ASAP after receipt and allowing 24-48 hours to expand fully.) The cause seems structural, like springs were displaced or damaged in the compression and packaging process. As you'll see in the photo, the indentation cuts right through my hips, creating an uncomfortable misalignment when I lie on my back. My partner sleeps sometimes on his back, sometimes on his stomach (hence our thoughts to get a hybrid), and the indentation cuts right through his lower back/stomach. We are returning the mattress because we don't foresee getting a comfortable night's sleep on it. (That said, we're super grateful for Walmart's top-notch customer service, who arranged for it to get picked up, saving us the hassle of lugging it back to a store.)
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/02/2020
    Great comfy bed!
    We put this bed in my sons room with his Zinus bed frame. He is the kid who always sleeps with no pillow, no covers and he is right next to the wall because he gets so hot. After getting this mattress in there he sleeps right in the middle of the bed and will use a pillow and blankets sometimes too now. It definitely helps him to keep cool. It is also very comfortable. My husband and I have both slept in it as well and it is very cozy. It is on the softer size for mattresses which is what I prefer. You don't sink down in it either. We have multiple Zinus mattresses in our house and we love them all. It is lightweight so easy to move around. This bed is a great mattress, very well made and good quality.
    Rebecca
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/23/2020
    Sleeping great!
    The Zinus twin size mattress is very comfortable. It had a slight odor when we unpacked it, but after a few hours it was gone and we haven't smelled anything since. It fits great on my son's bed frame and we don't use a box spring with it. Twin sized sheets fit very well on it. My son usually gets warm at night but he hasn't with this new mattress. It is soft but still gives really good support for your body. It's a good mattress!
    SherylAnn
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/16/2020
    Comfy but wrinkly
    When this mattress arrived I was surprised they were able to compact a mattress into such a small box. I unpackaged it and put it in my daughter's room. It immediately puffed up but was wrinkly (as to be expected). 8 days later I checked on the mattress and to my surprise it is still very wrinkly. I think 8 days is plenty of time for it to puff up fully. Overall I still give the mattress 4/5 stars because it is actually very comfortable, but -1 star for the wrinkly mattress. Once you have a sheet on it you won't see that anyways, so it is still a great affordable mattress.
    MissMeg
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/16/2020
    Comfy but wrinkly
    When this mattress arrived I was surprised they were able to compact a mattress into such a small box. I unpackaged it and put it in my daughter’s room. It immediately puffed up but was wrinkly (as to be expected). 8 days later I checked on the mattress and to my surprise it is still very wrinkly. I think 8 days is plenty of time for it to puff up fully. Overall I still give the mattress 4/5 stars because it is actually very comfortable, but -1 star for the wrinkly mattress. Once you have a sheet on it you won’t see that anyways, so it is still a great affordable mattress.
    MissMeg
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/16/2020
    The perfect mattress
    My two years old needed a mattress for his bed and this is the perfect one, after putting it on I know this will last for ever. The mattress is firm, soft and super super comfortable. This is the kind of mattress that will make you stay in bed all day. It comes perfectly package on a box, rolled up super flat (I was impressed on how flat it was). It is super easy to take out and set up but you need to let it sit for 1 or 2 days before using it for it to get fluffy to the perfect size. I don't lie when I say I wouldn't mind sleeping with my kid in his bed every night.
    TaliaC
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/16/2020
    The perfect mattress
    My two years old needed a mattress for his bed and this is the perfect one, after putting it on I know this will last for ever. The mattress is firm, soft and super super comfortable. This is the kind of mattress that will make you stay in bed all day. It comes perfectly package on a box, rolled up super flat (I was impressed on how flat it was). It is super easy to take out and set up but you need to let it sit for 1 or 2 days before using it for it to get fluffy to the perfect size. I don’t lie when I say I wouldn’t mind sleeping with my kid in his bed every night.
    TaliaC
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/14/2020
    Very comfortable
    The worst thing about this mattress is how incredibly comfortable it is. I CANNOT get my son up in the morning to save his life. Every morning since he got the mattress, he says, “This bed is SO soft and comfortable I can’t get up!” We are remodeling his room and this mattress was the perfect addition. He has the type of bunk beds with the slats that needed a firmer mattress, so it didn’t work until we put a board down over the slats and now it works great. Shortly here, when we separate the beds, we will get a box spring to go under the mattress, but it definitely needs something under it-it’s not for bunk beds. I laid on it with my jeans and a sweater and I could still feel the cool touch gel. It was nice, and the mattress really is so comfortable, you just sink in. I guess I really can’t blame him for continually falling back asleep every morning. It comes rolled up in a box and you have to let it sit, unrolled for 24-48 hours before you can use it, so it can fluff up. I was really surprised at how flat it was when we opened the box.
    methinks
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/14/2020
    Very comfortable
    The worst thing about this mattress is how incredibly comfortable it is. I CANNOT get my son up in the morning to save his life. Every morning since he got the mattress, he says, “This bed is SO soft and comfortable I can't get up!” We are remodeling his room and this mattress was the perfect addition. He has the type of bunk beds with the slats that needed a firmer mattress, so it didn't work until we put a board down over the slats and now it works great. Shortly here, when we separate the beds, we will get a box spring to go under the mattress, but it definitely needs something under it-it's not for bunk beds. I laid on it with my jeans and a sweater and I could still feel the cool touch gel. It was nice, and the mattress really is so comfortable, you just sink in. I guess I really can't blame him for continually falling back asleep every morning. It comes rolled up in a box and you have to let it sit, unrolled for 24-48 hours before you can use it, so it can fluff up. I was really surprised at how flat it was when we opened the box.
    methinks