Customer reviews
3.67 out of 5stars
(18 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
01/19/2022
Thank you note for allowing to pay before it comes
Works very well, and has good service as of now... Thanks alot for allowing me to pay before it comes was very convenient for my circumstances.... Love the services for now, let's hope it continues... Also my first time using this phone company. So hope it continues to go well...
Chasity Young
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
09/01/2021
CDMA phones only
After verifying my phone would work on this network as a backup if I didn't like the new one I purchased, I got the phone and plan. Decided to return the phone but could not use my old phone on this network even after verifying it should work online. Decided to go with a different carrier.
Mel G
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser06/12/2023Joe
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1.00 out of 5 stars reviewVerified Purchaser03/01/2023Direct to phone did not workIt did not work. Said order complete but phone isn’t working and I’m getting the run around from everyone. Can’t get help because it’s a phone card.Brenda
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2.00 out of 5 stars reviewVerified Purchaser10/15/2022My high speed data disappearsThis plan was great for the first year but lately it’s just continued downhill. I get 11 GB high speed and I never ran out before refill date until the last 2 months. And if anything I’ve used my data less(I doordash and I haven’t much lately). Somehow I’m using all 11GB of high speed in 2 weeks and my service is extremely slow. Not to mention their service is already lacking and I lose connection often. I chose this plan for the price but I’m thinking of switching.Emma
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4.00 out of 5 stars reviewVerified Purchaser09/11/2022Great for what you pay forGreat service but having trouble sending pictures to android phones. Turned off iMessage and no different. But otherwise phone, text and data is great!Brielle
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1.00 out of 5 stars reviewVerified Purchaser08/22/2022Worst experience everTransferred to them phone never worked the sims card would never fully connect fought with them for 5 days for them to tell me they don’t know what’s wrong and they wouldn’t even give me MY NUMBER back that was mine when I transferred to them with like really. Never have I ever hated a company so bad in my life until now.Horrible
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2.00 out of 5 stars reviewVerified Purchaser03/25/2022Paid for Hotspot, does not workCannot get Hotspot to work. Paid extra for hotspot phone and plan.W Vaughn
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4.00 out of 5 stars reviewVerified Purchaser02/17/2022Not much dataIf you put it on autopay, with tax it comes to around $38, and without autopay, it's more, so saying it's a $35 plan is a bit misleading. Good to know if you're pinching pennies. You don't get much data on this plan, so it's best for use for phone calls with a little emergency data. I have another phone with plenty of data on a $50 plan ($56 or $53 on autopay) and use this other phone and plan as an emergency backup.Marla
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5.00 out of 5 stars reviewVerified Purchaser01/19/2022Thank you note for allowing to pay before it comesWorks very well, and has good service as of now... Thanks alot for allowing me to pay before it comes was very convenient for my circumstances.... Love the services for now, let's hope it continues... Also my first time using this phone company. So hope it continues to go well...Chasity Young
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4.00 out of 5 stars reviewVerified Purchaser01/19/2022Yeah, great prices on products!I'm satisfied with my purchase 100%, getting it to me was a bit slow. I'm happy with my service but a bit unhappy with my local contact store that ripped me off. Thanks to Total for getting me hooked up!! I'll be looking for my $80. Bucks I got ripped off. But that's a different story. Love my service!!! Bottom line!Gary70
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5.00 out of 5 stars reviewVerified Purchaser01/03/2022Best plan yet!Much better plan option than the 5GB plan for the price. This line is for my daughter, and I use a parental app on her phone. I no longer have to worry about her running out of data when she's away from home causing her location services not to work. I now have greater peace of mind.Trixie
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5.00 out of 5 stars reviewVerified Purchaser12/28/2021Beats the competition with pricing and data!I was with a competitor for 10 years overpaying for a plan that had lack of data, I could not be happier with the freedom to actually stream music in my car without worrying about going over and running out of data.pmspeed66
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5.00 out of 5 stars reviewVerified Purchaser12/02/2021Country living with limited phone towers.Phone service works great even in the country. The Iphone SE has great clear sound quality on phone calls.Anita363
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5.00 out of 5 stars reviewVerified Purchaser10/25/2021Can't honestly recommendI wouldn't recommend this company. The sim card and plan would allow me to keep my phone number and I am had to file a claim with pay pal in hopes of being refunded, even though I was told a week ago I be refunded. Hopefully this isn't a 40 lesson. I checked all this prior to ordering, the website is said I could bring my phone and phone number. I have ported my number several times, I'm not a newbie at this.JoRo
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1.00 out of 5 stars reviewVerified Purchaser09/01/2021CDMA phones onlyAfter verifying my phone would work on this network as a backup if I didn't like the new one I purchased, I got the phone and plan. Decided to return the phone but could not use my old phone on this network even after verifying it should work online. Decided to go with a different carrier.Mel G
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5.00 out of 5 stars reviewVerified Purchaser08/27/2021Good plan unless you need a lot of dataHas a hot spot with the plan, 5 gb used to have 6 though, getting cheap I guess but I never run out so for me it's ok.Unknown
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2.00 out of 5 stars reviewVerified Purchaser08/18/2021Hardly works on "slow data'I thought I would still be able to use Pandora on the slow data after my 5 gigs wore out. (Like I did w my old service.) This isn't worth the $. I thought I was saving $10. Unfortunately, every carrier has to charge at least $45. Can't get away from corporate greed.Betreowest
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5.00 out of 5 stars reviewVerified Purchaser05/14/2021Great phone at a great priceI got this phone for my 16 yr old son he loves it came at a great price with headphones and a charger.. plus it got here fast.Misti J
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5.00 out of 5 stars reviewVerified Purchaser11/04/2020Love itAs soon as I started using the phone I fell in lovColt