Customer reviews
2.74 out of 5stars
(27 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/01/2021
Win
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/04/2022
Not satisfied
Bought this samsung 58in tv on walmart.com on August 1 2022 it came August 4 2022. Got it out of box went through all the trouble putting it on my wall bracket to turn it on and see a big line going straight down the middle. So upset boxed it up to take ba k to walmart for them to tell me i have to ship it back. Which will take sevetal fays then walmart said it woulf be 5 to 10 days beforei get a refund!!! So here i am with no tv have to wait no telling how long on refund so i can buy another tv definitely from somewhere besides Wal-Mart never again!!
Charles
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser01/10/2023Nick
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1.00 out of 5 stars reviewVerified Purchaser12/31/2022Defective screenDo not buy this TV . Do not waist your money and time . I ordered this TV twice and 2 times it's came with defective screens . I spend my time calling to customer service and their CSR do not even know how to process returns correctly .I have to call back several times to get my money back . Bad quality, bad customer service. Very disappointed!Elena
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1.00 out of 5 stars reviewVerified Purchaser12/31/2022Horrible customer servicearrived broken and the box beat up and on top of that now I have to take the tv back to store for the quickest refund process and when I looked online the tv price went up now so even if I was to buy it I would be paying more.Totally unsatisfied.I also cut my hand on glass even like this is ridiculous.The eve. crazier thing is they don't have any in stock either so I can't even just go swap it out.Brittany
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1.00 out of 5 stars reviewVerified Purchaser12/06/2022Disappointed/FrustratedI had the same issues as several people recently with this tv. I've received 2 and both were broken. The first tv was different from the 2nd so not sure what's going on there either. Wal Mart is trying to get me to package it back up and return it to a location for a third time. Missed all of the other possible Black Friday and cyber Monday deals at this point and I'm 8 months pregnant. I'm beyond frustrated and don't have the energy to wait another 2 weeks to get another television. This will be the first and last time I order a large electronic from WalMart online.kj11
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1.00 out of 5 stars reviewVerified Purchaser12/04/2022Not happy.It arrived a week late, and arrived with a broken screen. I lost out on the discount now.hein
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1.00 out of 5 stars reviewVerified Purchaser12/03/2022Walmart… Is this really your delivery policy??The delivery driver stated that he is instructed to just drop packages off at front door. Well I live in an apartment on the 3 floor and I'm a female…how am I supposed to get a huge 75 inch tv up 3 flights of stairs? I struggled and threw my back and body out, trying to maneuver. Luckily, an older couple who saw me helped, but I felt bad because they were my parents age and they were worn out too. Tv is great. But not worth the hassle if you are single and have no one to help you. Walmart has lost a customer. I wish this incident would have happened before I spent over $2k Christmas shopping with them.Jacquelyn
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1.00 out of 5 stars reviewVerified Purchaser11/03/2022Bad TVs or Bad Shipping?I've ordered this exact same TV three times. The first two artived with cracked screens and the third one has a dead spot as shown in the pic. Not sure if these issues are due to horrible shipping or a bad batch of TVs Wal-Mart is dumping at a reasonable price. I will never buy another TV from Wal-Mart but I'm over packing and shipping bad units. I'll see if they will give a partial refund and provide an update of possible. Bummed, again....CadmusClone
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5.00 out of 5 stars reviewVerified Purchaser09/25/2022Love My TVThe TV came perfectly wrapped with no scratches or damages. After mounting, very little to no adjustments were needed. It seems to auto adjust picture quality. It was noticed that there are sound differentials between stations/pictures and the sound has to be adjusted up or down. Especially while viewing streaming apps. Unlike the 55 inch. Not sure why that is. Other than that, enjoying the TV quality.Jay
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1.00 out of 5 stars reviewVerified Purchaser09/18/2022This was an awful purchase.I'm just opening my tv that has been stored in my shed since purchase. I open the box and the tv screen is damaged. Cannot get an associate on the phone, after being placed on hold it disconnects before speaking to anyone.Wyatt
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1.00 out of 5 stars reviewVerified Purchaser08/04/2022Not satisfiedBought this samsung 58in tv on walmart.com on August 1 2022 it came August 4 2022. Got it out of box went through all the trouble putting it on my wall bracket to turn it on and see a big line going straight down the middle. So upset boxed it up to take ba k to walmart for them to tell me i have to ship it back. Which will take sevetal fays then walmart said it woulf be 5 to 10 days beforei get a refund!!! So here i am with no tv have to wait no telling how long on refund so i can buy another tv definitely from somewhere besides Wal-Mart never again!!Charles
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5.00 out of 5 stars reviewVerified Purchaser06/10/2022KATHLEEN
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5.00 out of 5 stars reviewVerified Purchaser12/28/2021I love the clear picture and featuresi love my new tv. it really brings the room together. it has a very clear and colorful display and the speakers are great as well. i live in an apartment so we dont even need a sound bar. this was also a great price. love the product.Unknown
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1.00 out of 5 stars reviewVerified Purchaser11/29/2021Garbagereally disappointed. i bought this tv and it had bad light bleeding that is very distracting in a darkened room (which is mostly when we watch). i returned the first one thinking it was a defect, and the new one has the same thing. terrible!Melissa
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3.00 out of 5 stars reviewVerified Purchaser11/22/2021TV is fine, software is not.bought the tv almost one year ago to the day (nov 30th, 2020). the tv is now stuck and say it needs updated by a usb drive. i've tried over and over to put the current firmware onto a usb drive and to get it to repair or reboot and apply it. no luck and samsung support hasn't been able to help so far. pretty annoying that a firmware update that should be taking place in the background somehow is corrupt? can't even change inputs to roku or a game system.Kyle
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1.00 out of 5 stars reviewVerified Purchaser08/18/2021Not satisfiedI order this item and the first time it came it didn't work as the brightness would only go up to 50%. So I returned got a new one and waited another week for it. It delivered today and it came with a messed up screen. Idk what the problem is with these TVs but it ain't looking good.geovany
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5.00 out of 5 stars reviewVerified Purchaser07/14/2021Works perfect! 4k everything yayvery large tv.. happy with the purchase and so far have ran it for 8 hours, not warm at all and downloaded multiple streaming service that normally isn't available on streaming devices.. definitely going to be cancelling our Direct TV as its no longer needed.. love itPhenux2007
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2.00 out of 5 stars reviewVerified Purchaser07/05/2021Major screen defects after less than 20 hours use.In less than 4 months owning, and very limited usage, this tv developed large annoying smudges in the screen which makes watching anything annoying... instead of enjoyable.Joseph
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5.00 out of 5 stars reviewVerified Purchaser04/01/2021Win
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1.00 out of 5 stars reviewVerified Purchaser02/14/2021No picture/No soundPurchased this tv a couple of weeks ago (February 2). Brought it home, set the tv up picture was working fine. Now I'm getting sound but NO picture. Not happy at all! I tried of over an hour to unplug all the cords and plugged them back in.....still no picture and now no sound. Very frustrated!TANGANIKA
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4.00 out of 5 stars reviewVerified Purchaser12/13/2020Great budget TVThe only complaint I have is the brightness. I wish the TV was entirely backlit rather than just the edges. It looks great in low lighting, but when the sun is shining into the room, its less than than desirable. I would also like to access the apps with a single button push. The remote is pretty basic.Matthew