Customer reviews
3.18 out of 5stars
(17 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
07/13/2022
PIX MG 3620
I find that this printer is very "user friendly." Easy to set up and very quiet.
Unknown
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/13/2022
No cable for connection / no manual or instruction
There was no cable included to connect my PC to the printer so I had to use the old cable from my old printer and it is still not connecting and now I have to go to Walmart for a cable and hope it works. Since I only go to the city once a month, it makes for a long wait to hopefully get my new printer working. There were no instructions either.
Jenn Veen
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser12/12/2022Canon Pixma MG3620I purchased this printer with some hesitation as I had read a few reviews regarding wifi set-up problems. But I did my homework by first making sure the printer model would work with my PC's operating system and I then downloaded the drivers necessary. All of that info was easily found on the Canon website. The set-up instructions that came with the printer were all I needed to have the printer communicating with my PC, laptop and smart phone. It's been working fine and has many features I'm still exploring. The price is excellent.LWTO
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4.00 out of 5 stars reviewVerified Purchaser12/10/2022Set up ?The printer is very good but the instructions to set it up are mainly for Windows and Mac. I have a Chromebook.Bonds
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1.00 out of 5 stars reviewVerified Purchaser11/13/2022No cable for connection / no manual or instructionThere was no cable included to connect my PC to the printer so I had to use the old cable from my old printer and it is still not connecting and now I have to go to Walmart for a cable and hope it works. Since I only go to the city once a month, it makes for a long wait to hopefully get my new printer working. There were no instructions either.Jenn Veen
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3.00 out of 5 stars reviewVerified Purchaser07/20/2022Good product with poor support.Printer works fine, but had some problems with setup. Called support number, and the were extremely unhelpful, told me i couldn't do a factory reset, to return the printer back for refund. Youtube was helpful in resolving all my issues, and was printing a few minutes later.Tyrlaris
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5.00 out of 5 stars reviewVerified Purchaser07/13/2022PIX MG 3620I find that this printer is very "user friendly." Easy to set up and very quiet.Unknown
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1.00 out of 5 stars reviewVerified Purchaser01/11/2022One of the most reprehensible pieces of trash I've ever purchased.In the year I've had this printer, it's connected to my computer ONE time correctly via WiFi -- and the scale of the print was wrong. It now refuses to connect again, so I destroyed it and the sweet release of its violent demise is the only thing it's done right. Do not buy this. Shame on you, Canon.SB44
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3.00 out of 5 stars reviewVerified Purchaser01/08/2022Not enough choicesThis is the second printer of this model that I have bought. I purchased it only because the previous printer used cartridge canon 240 and 241, which I had a surplus stock on hand and few other Canon printers used these cartridges. Otherwise I would have bought a different printer.klibann
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1.00 out of 5 stars reviewVerified Purchaser01/06/2022WORST SETUP PROCESS EVER...I am an avid tech user, and this has to be the worst user experience i have ever had. the setup guides are a joke, and the online support is even worse. Took me 2 hours to get it setup and working. WOULD RECOMMEND not buying his printer!!!! Canon should fire everyone in their user experience group for allowing this to be produced and sold.jabel3d
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4.00 out of 5 stars reviewVerified Purchaser12/10/2021Wifi setup is horrible(This review was collected as part of a promotion.) Wifi setup is not as straightforward as the instruction, when the WiFi is encrypted with password.. I spent 2 hours to set it rightCN CN
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3.00 out of 5 stars reviewVerified Purchaser09/14/2021So so.Generally straightforward and good quality. But the setup of wireless connectivity is ridiculously complicated - must be an easier way. And this one replaced an old one that lasted less than two years - fell victim to a fatal paper jam and never worked after that.TomB13
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3.00 out of 5 stars reviewVerified Purchaser08/10/2021It does the jobIt's a simple printer that eats ink. Doesn't play well with iOS. It's predecessor was better in this regard. Works well with Canon's software but that's not my preferenceUnknown
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4.00 out of 5 stars reviewVerified Purchaser04/09/2021PIMA MG 3620 Black wireless.I bought a PIMA MG3600 black wireless of CANON Company. It worked very good . Thanks CanonUnknown
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3.00 out of 5 stars reviewVerified Purchaser03/13/2021Canon pixel printerIt's nice enough, just hard to hook up for someone like me. Have to use an app and it has a snooze turn off that I haven't been able to change. Must turn it on each time I want to use the wireless...annoyingJulieb
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2.00 out of 5 stars reviewVerified Purchaser10/14/2020Same issuesIt was an excellent printer when I first brought 7/22/2017. This month 10/2020 changed the cartilage, the printer no longer prints clear. When I print all images are ghostly and smudged. I deep clean, performed alignment with poor results. I even replaced the new ink tank and installed a new black ink tank, did the maintenance procedures and same results (ghostly images and smudges. This is my third canon printer. I am done buying Canons printer. All three printers I owned stop functioning properly going on three years. It's as if Canon makes and design their printers to last three years in hopes you buy a newer modelWhat Else
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3.00 out of 5 stars reviewVerified Purchaser09/16/2020Ink usageI like my canon inkjet wireless printer. My only complaint is his much ink it uses. I'd like to know why is it cheaper to purchase a new printer than to purchase ink. This makes no sense. 2 ink cartridges is going to cost me half of what I paid for my printer. This is nonsense to me.Jc1978
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5.00 out of 5 stars reviewVerified Purchaser08/25/2020Good replacementA good replacement for my prior Canon that I had for 15 years. Crisp clear photo printing and regular text printing.KurtMN
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4.00 out of 5 stars reviewVerified Purchaser07/30/2020PERFECT FITFits perfectly in our small home office. And caught it at the right price.B Maddox