Back to Brother Monochrome Laser Printer, HL-L5100DN, Duplex Two-Sided Printing, Ethernet Network Interface, Mobile Printing

Customer reviews

4.2 out of 5stars
(15 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
12/25/2020
It works as advertised
My HP printer failed after 22 years and all of the HP reviews were miserable from what I read. This Brother printer had great reviews and has worked as advertised.
Hawkeye

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/28/2018
Shuts down computer
We ordered this printer online from Staples in March 2018 and are very disappointed with it. Upon setting it up, it shut the computer down when we plugged it in and over the past 5 months it frequently shut down the computer when we requested a print job. We were told we needed the entire packaging to return the computer however we only have the box as we recycled the styrofoam. We have other Brother products and they continue to work well.
Disappointed in BC
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    05/11/2022
    Excellent printer
    Excellent, solid with good performance B/W laser printer, using it in Manufacturing facility on shop floor.
    Peter M Mt Prospect IL
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/10/2021
    Exceeds expectations
    Easy to install and use. The duplex feature is great. A lot of features for the price. Extremely happy with this printer.
    MrLea
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/25/2020
    It works as advertised
    My HP printer failed after 22 years and all of the HP reviews were miserable from what I read. This Brother printer had great reviews and has worked as advertised.
    Hawkeye
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/16/2020
    Dependable
    Good and dependable printer. To this point easy install and effortless print. Also nice print quality
    hollywood57
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/10/2020
    Fast printer
    Great speed. Works great for our quarry scale house. No jamming, no heavy toner use.
    Unknown
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/19/2020
    Replacement for old tank of an HP 4000
    Overall, pleased, but driver was a bit problematic, and didn't print double sided until we found a way to fix that. Strange click at start and stop. Small delay before print start. Good footprint, great print quality, good speed, as advertised. Miss my old HP 4000, 4050 printers.
    Jcyu
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/25/2020
    seemed to be the right size and have all the needs for at home office
    robin
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/28/2020
    The best mechanical design ever seen.
    Despite following cleaning and maintenance instructions, toners spots appear on printed sheets although using the originally equiped toner and cylinder.
    Ernesto Syriani
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/06/2019
    New Printer
    new printer seems to function really well , much faster than prior
    R R
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/28/2018
    Shuts down computer
    We ordered this printer online from Staples in March 2018 and are very disappointed with it. Upon setting it up, it shut the computer down when we plugged it in and over the past 5 months it frequently shut down the computer when we requested a print job. We were told we needed the entire packaging to return the computer however we only have the box as we recycled the styrofoam. We have other Brother products and they continue to work well.
    Disappointed in BC
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/23/2018
    Great little printer
    This looks to be a great little workhorse. Very easy to setup.
    NetMan
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/13/2018
    Crisp, sharp print, fast, great duplex
    Excellent output, very crisp, sharp text and good graphics. Takes a big electrical load when heating up and is a bit noisy, but quieter than the older HL-5470DW. There is a setting that makes it even quieter but slows it down a bit. The fuser started to go after almost 4 years on that similar older HL-5470DW and it cost more to replace the fuser and drum than a new printer, sure hope this one is longer lasting. Even set to automatic duplex (called 2-sided now) it doesn't pull the paper back through when printing a single one-sided page thus speeding the output, unlike the older model.
    jack767
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/29/2017
    Too Much Background "Dirt"
    We have 4 Brother printers in our business and all but this one are top-notch. Right from the beginning, the print job came out with lots of background "noise", if you will. I mean the document prints well but there is a dirty and spotty look to the paper. I called Tech Support and we went through the protocol for cleaning the drum and roller. That cleared it up a bit but for after a short while, the muddiness returned.
    MAC 50
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/02/2017
    What I needed
    Bought this a month ago - easy setup works good. For the price it would have been nice to have copy or scan options.
    BigD
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/17/2017
    Reliable printer
    Printer has worked well, prints reports, checks, web pages, etc. I have no complaints about the machine. One quirk that is somewhat annoying - the machine does not "wake" from deep sleep mode with the first print request of the day. I have to reach over and press the power button to wake it from deep sleep. If I don't, the printer software thinks there is an error and the printer has become disconnected.
    grain accountant