Customer reviews
4.18 out of 5stars
(17 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
03/05/2021
Fantastic Features and Picture
I bought this in November and we love it. The picture quality is simply fantastic, I also like the streaming factor.
Debi68
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/02/2020
A failed product
I bought A9F on July26th 2019. Its having so many technical issues and now I cant even power on .It starts with flickering lines and goes to blank screen
Unknown
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser07/20/2022Failed Shortly after WarrantyThe screen has defective pixels that stay illuminated at max brightness green with dark horizontal and vertical lines across entire screen from the defective pixels. Only lasted shortly after warranty. Totally unacceptable from Sony's Top of the Line Master Series Model. Lasting only a year. Sony's response, "One Year Warranty" Out of Warranty, your on your own.UpsetDon
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5.00 out of 5 stars reviewVerified Purchaser04/23/2022Great Picture and Great Sound!!Bought this TV Dec 2019 . Best Sony picture ever! Been buying Sony products since 1983Keith 1018
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1.00 out of 5 stars reviewVerified Purchaser12/03/2021Be carefulIn less than 1 year this tV broke down. Because it was less than 1 year I had to file a claim through Sony. Long story short it took 1 month to get a replacement TV. Very disappointed it broke down in less than 1 year. Very disappointed it took 1 month to get a replacement TV.Shaurp
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5.00 out of 5 stars reviewVerified Purchaser11/05/2021Sick tv…tip top…..This is the sickest tv I've ever seen nethermind owned it's tip top in every department so no need to list everything haven't found anything to moan about!!! Ok maybe one but it's extremely minor..the google assistant bright orange light next to comfortable white bar of tv on I sun needed it is easy to view out of corner of eye and kind of puts me off using the assistant,,but hey you don't really need it on unless you like talking to yourself…!!!Jaydog60
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5.00 out of 5 stars reviewVerified Purchaser09/17/2021ElegantWhen set up properly this TV is a wonder to behold. The picture is OLED. You cannot get a better one than that. With 4K/HDR10/DolbyVision it is a the best I have ever seen. The icing on the cake is the sound and how it handles it. It uses the screen itself to produce the sound. You can also use a Home Theater receiver and external speakers for a true theater experience. And you can stop using the intrusive center speaker that came with your Home Theater because it lets you use the TV to be center speaker. Switching between external and internal speakers is as easy as turning off the receiver. I have two small complaints. Although I have cable, I like to use an antenna for over the air broadcasts as well. The TV tuner is not as sensitive as the one on my last TV. Also, I am not thrilled they have dedicated buttons on the remote for services I do not use (i.e. Netflix). However, when I attached my Apple 4K box to it; the TV and box talked to each other and automatically set DolbyVison as the default. This is the third OLED I own. It is the best. Love the 4K. Sorry it does not include 3D.TommyD2021
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5.00 out of 5 stars reviewVerified Purchaser09/12/2021Great Picture!I wanted a TV with great black levels as not having them has always been a shortcoming of most backlit TV's. This is where the Sony shines. The overall picture quality is great. I was not concerned about the sound quality as I use my stereo system for this. The only minor item I find annoying is that the TV should display the signal strength of broadcast TV stations in the information screen when changing channels. In order to check the signal strength you have to do 6 remote control clicks from the HELP menu. But fortunately you don't need to do this often. Overall I'm very happy with the TV although now I wish it had a 4K capable tuner (e.g., ATSC 3.0).John_9876543
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5.00 out of 5 stars reviewVerified Purchaser03/22/2021One word , Wow!Incredibly clear picture the blackest blacks I've ever seen, no complaints here!Unknown
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5.00 out of 5 stars reviewVerified Purchaser03/05/2021Fantastic Features and PictureI bought this in November and we love it. The picture quality is simply fantastic, I also like the streaming factor.Debi68
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5.00 out of 5 stars reviewVerified Purchaser01/16/2021Good unit so farI purchase this 29 days ago it was delivered 27 days ago and so far excellent let's see how to do a year from nowCarlos 1953
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5.00 out of 5 stars reviewVerified Purchaser01/13/2021IncredibleThis tv is all the reviewers said it was. The picture and colors are brilliant and natural. Pricey but worth it.Clewis
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5.00 out of 5 stars reviewVerified Purchaser11/27/2020Beautiful picture and great featuresJust purchased to replace my pioneer elite Well worth the investmentGere II
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5.00 out of 5 stars reviewVerified Purchaser11/16/2020Unequaled!!!!I've owned this for 2 weeks and couldn't be happier. total voice command. Quality is stunning.rickkit
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1.00 out of 5 stars reviewVerified Purchaser11/02/2020A failed productI bought A9F on July26th 2019. Its having so many technical issues and now I cant even power on .It starts with flickering lines and goes to blank screenUnknown
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5.00 out of 5 stars reviewVerified Purchaser09/20/2020Best TV I have ever owned.Sony has finally returned to the top of their game. This TV replaced a 17 year old Sony Plasma TV that I was reluctant to part with because the picture was so good. I have I a very good Sony TV in my vacation home, but this is totally over the top. It is truly a smart TV. OLED is the only way to go and Sony uses this technology better than anyone, including the company that invented it.SRCEO
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4.00 out of 5 stars reviewVerified Purchaser06/20/2020Disappointed with brightness!I bought this about two months ago and I am disappointed so far. Even with max brightness, the TV is not bright enough to watch during the day time in a well lit family room. I upgraded from Sony X850G series 75" LED TV. I used to watch TV without closing my curtains before. Now, I no longer able to do so. In a dark room, or during evenings the picture looks stunning though. I'm having difficulty only during the day time.zuko23
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4.00 out of 5 stars reviewVerified Purchaser02/02/2020OutstandingA must have beautiful picture. Took off one star for two reason doesn't tell you your watching HDR or Dolby Vision you have to dig into the settings to find out its on and the lack of an HDMI 2.1 for a TV this price it should be displayed under the information tab and the lack of HDMI 2.1 meaning this TV is already outdated when the PS5 comes out. Over then that it serves as the centerpiece of my home theater and well worth the money. 5.2 Current system: Sony 77” A9G Denon X8500H Panasonic 820 UHD player XBone S PS4 Pro SVS Ultra Center Prime Pinnacle's Towers Ultra Surrounds and 2 PC4000 Panamax 5300 and Brickwall Surge AQ Cinnamon HDMI's Monoprice 12/2 Speaker wire 3 dedicated 20amp outlets Room is 20x25x20 Will be adding two rear ultra surrounds and 6 prime elevations mini 2x4HD another PC4000 Monoprice 7x200 amp giving me a 7.3.6 and GIK room treatmentGEAUX TIGERS
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5.00 out of 5 stars reviewVerified Purchaser01/03/2020The Greatest TV on EarthI couldn't be happier with my purchase if this 77 inch Sony OLED. It's unquestionably the greatest video processing machine in the world. Having come over from my 3.5 year old LG OLED the experience of this Tv leaves me breathless. It's simply stunning. The rendering of 4K in Dolby Vision is beyond stunning. And I must say I am very impressed with the degree of support I've received the few times I've needed to call Sony support. My only criticism relates to the remote, that, while substantial enough , should, at this price point be backlit. Otherwise, this latest from Sony is worth every bit of its premium price. I highly recommend this Tv.KrellFan1