Customer reviews
3.71 out of 5stars
(17 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
01/04/2023
Shipped on time. Good price.
Looks great in my hubby’s man cave. However, can in with a few scratches and a chipped corner. Touch-up paint was included and it did the job to the defeated area.
dotel
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
03/04/2023
piece of junk waiting to break anytime you move it
this product has no lock nuts in the side panel so it'll sheer and break if moved it also has a hollow bottom so you have to leave it on the dolly in order to move it it's a piece of junk bad fiberboard
Deb
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser03/29/2023Definitely would like my money backI bought this in the end of December 2022, and the paint is chipping on the corners and their is a yellow stain around all edges. Very disappointing, it’s hard to clean.lay
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1.00 out of 5 stars reviewVerified Purchaser03/04/2023piece of junk waiting to break anytime you move itthis product has no lock nuts in the side panel so it'll sheer and break if moved it also has a hollow bottom so you have to leave it on the dolly in order to move it it's a piece of junk bad fiberboardDeb
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5.00 out of 5 stars reviewVerified Purchaser03/02/2023Purchase, you won’t regret it.2 hours by myself and I got it all together. You will need a power drill and Philips. Instructions were easy to understand just follow the pictures and apply the glue they give you. The screws and nuts came with a extra just in case and mine had no dings or scratches but they still gave me a paint marker, so that was really nice!! Shipping came with a bunch of foam and tight box. 10/10 would buy again. This thing puts out heat and it’s so nice with the marble. I’ve already gotten compliments. 10/10. P.s. Put it in my bedroom with my recliner, such a nice touch!Kay
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5.00 out of 5 stars reviewVerified Purchaser02/15/2023So Elegant !It’s a beautiful fire place/tv stand. It took me about 3 hours by myself to put it together, but so worth it. I’m IN LOVE. If you’re looking for your sign to get this, this is it. Definitely get while it’s on sale. I have the white/marble one. It’s a decent size as well not too crazy large or too small.Bethany
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5.00 out of 5 stars reviewVerified Purchaser01/04/2023Shipped on time. Good price.Looks great in my hubby's man cave. However, can in with a few scratches and a chipped corner. Touch-up paint was included and it did the job to the defeated area.dotel
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5.00 out of 5 stars reviewVerified Purchaser01/04/2023Shipped on time. Good price.Looks great in my hubby’s man cave. However, can in with a few scratches and a chipped corner. Touch-up paint was included and it did the job to the defeated area.dotel
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1.00 out of 5 stars reviewVerified Purchaser01/03/2023AwfulWhat I disliked is that the product looks nothing like in the picture .Debra
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2.00 out of 5 stars reviewVerified Purchaser12/27/2022Too much trouble to returnFront corner has a small chip will need to repair itWilliam
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5.00 out of 5 stars reviewVerified Purchaser12/12/2022works greatjust like pictured. i love it..Julie
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5.00 out of 5 stars reviewVerified Purchaser12/07/2022Great product .Had some issues with assembling. But deserves 5 stars for the final look and for the price.Hrachuhi
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4.00 out of 5 stars reviewVerified Purchaser11/10/2022Easy to assemble - doesn’t throw that much heatThis was very simple to assemble. I like that the instructions and tools came with more screws than required. The instructions were cut off in what seemed like a printer error but it was still easy to figure it out. So far, my only complaint is that it doesn’t really heat up my living room.Ashley
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4.00 out of 5 stars reviewVerified Purchaser11/10/2022Easy to assemble - doesn't throw that much heatThis was very simple to assemble. I like that the instructions and tools came with more screws than required. The instructions were cut off in what seemed like a printer error but it was still easy to figure it out. So far, my only complaint is that it doesn't really heat up my living room.Ashley
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4.00 out of 5 stars reviewVerified Purchaser11/03/2022Elegant and affordableNice item for the money. Relatively easy to assemble if you follow instructions. I would prefer warmer hues of the flame but overall I am pleased with the purchase.Krystyna
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5.00 out of 5 stars reviewVerified Purchaser07/04/2022Love it!!!Love it!!!… love the size and white clean color and detail. Loveeeeeee the realistic flames when the heater is not on. Overall buy it! I have it in my bedroom. Wished they had a bigger version like this for my living room.Yolanda
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4.00 out of 5 stars reviewVerified Purchaser02/21/2022Beautiful result and price not bad eitherEnd product beautiful!!! I have my 55” flat screen on it and it hold it perfect. Only downfall was the front “marble “ piece would have been better as one big piece for appearance sake the whites are a bit different but over all beautiful and instructions where simple but not clear and some holes not pre made which made difficult to screw in screwsPinkroses
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2.00 out of 5 stars reviewVerified Purchaser12/09/2016DisappointedThis product would be awesome if it came with all the parts. When opening the packaging we noticed several scratches, dents. While we went forward in the assembly process. The firebox was missing parts. It vibrates and makes noise when on. I did reach out to the company and have yet to hear back. I have attached pics of the missing parts. And the other side that is correct assembly. I was so excited to be getting it and now feel very disappointed in my purchase. It cost a bit all I asked for were the parts replaced and nothing. Not cool.Missy
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5.00 out of 5 stars reviewVerified Purchaser12/07/2016Beautiful.This item is really nice. Took a while to get together but it was worth the time. It heats up my room which is fairly large in about 10 minutes! Great for kids because the area doesn't get hot at all! I would recommend this to anyone !! Also my 50 inch flat screen on its base fits perfectly!! Great addition to my room!Dominique