HRB Digital LLC
HRB Digital LLC H&R Block Tax Software Premium 2020 (PC Download)
USD$45.07
2.85 stars out of 20 reviews
20 reviews
USD$45.07
$45.07
Free overnigh delivery
FSA and HSA eligible
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2.85 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/21/2021
Solid
Been using this program from basically the start. It's different on the user end but always delivering the latest updates for the latest tax codes. It's very reliable. Having a trusted system/software especially for taxes is a good feeling. Start your taxes early and take the time to get every benefit the government allows via the software. You will be happy with it. Thanks.
Robsfarm
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/02/2018
Worst ever
Terrible. Let me e-file with incomplete forms causing huge problems. Never use it again and will get all family and customers to drop also
Junk product
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5.00 out of 5 stars reviewVerified Purchaser10/21/2021SolidBeen using this program from basically the start. It's different on the user end but always delivering the latest updates for the latest tax codes. It's very reliable. Having a trusted system/software especially for taxes is a good feeling. Start your taxes early and take the time to get every benefit the government allows via the software. You will be happy with it. Thanks.Robsfarm
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3.00 out of 5 stars reviewVerified Purchaser10/16/2021DisappointedThe software did not allow the 6digit personal id pin from IRS. Only the 5digit From the software. Because of this could not submit electronically. I had to mail it. Very disappointed .MarilynC
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5.00 out of 5 stars reviewVerified Purchaser10/15/2021Quality SoftwareIt's a very good software. It figured out a significantly higher refund than I anticipated. However, I didn't know that I have pay extra for state filing.Very Satisfied UserMI
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3.00 out of 5 stars reviewVerified Purchaser10/14/2021GEORGE
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2.00 out of 5 stars reviewVerified Purchaser10/07/2021Oops! H&R didn't read tax law (and client query)Low confidence H&R software is accurate! 2020 Covid law hd provisions for tax law. One was for IRA & 401(k) loans. H&R didn't include in tax software so tax error (up) was HUGE if one took out loan & repaid it. In spite of over 30 queries (on line & by phone) error remained beyond 15 April until early May (lucky H&R got 1 month extension to filing). Fix was to OVERRIDE software and ignore warnings! QUESTION: What other errors were missed?Taxpayer with issues
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3.00 out of 5 stars reviewVerified Purchaser09/17/2021Mostly Very Good, But K-1 Forms Are Poorly HandledA lot of the interview process is very effective, and it is wonderful to look at the Forms as they develop little by little. But the handling of K-1 forms (partnership report received each year) has not improved, over the years; The software is leaving it for me to add numbers directly onto forms - and the "overrides" required mean I cannot use e-filing. Today I mailed 85 pages (my federal tax filing) to the IRS in Utah. Not as good as it should be. K-1 is your big problem (in my experience for years now).SpiesArmageddon
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4.00 out of 5 stars reviewVerified Purchaser08/27/2021hmm97
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1.00 out of 5 stars reviewVerified Purchaser08/25/2021No, No, and NoNo meaningful phone support or chat. Software does not have option for some entries and changed my filing status in some places. Waited on hold 20-50 min.multiple times and often was cut off. When waded through enough phone menus and finally got in queue to actually talk to someone, static would be so bad that I barely could understand the person. This happened routinely. I didn't find one person who knew the answer to some basic questions about the problems with the software. Each time I got put on hold while they went to look up the answer or consult with someone else. One time the person did not come back despite telling me to make sure I waited. After 20 min.or so, I hung up. I finally decided I'd spring for paying extra to talk to one of their online professionals. You can't access them directly: you have to go through the main number and explain what you want. Each time I was cut off when they did the transfer. The last time I called, they told me the service wasn't available. I finally went in to see a tax advisor in person, who told me even they couldn't get through without a long wait and that it had gotten worse over the last few years. Last year was my first year using H&R Block. I bought the online version, had some of the problems I described here, but thought this year would be easier since my basic information would be filled in. Wrong: the system keeps a pdf of the return, but you have to fill everything in again, including all items for depreciation. So I then bought the version you download and store locally and am told it should now be easy for next year, but I'm skeptical that my experience will improve.George235
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1.00 out of 5 stars reviewVerified Purchaser05/11/2021Short comings of productVirtual assistance isn't helpful. Couldn't reach a live body. Instructions, especially for cost basis non existent. Program, despite info on website, doesn't support all needed state forms. Will not purchase again. Especially since it's non-refundable.Brandy10
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5.00 out of 5 stars reviewVerified Purchaser04/19/2021final instructionsThe only problem I had and did not appreciate was was having an update required just before I sent my efile to the IRS. Then I had a problem with it repeating over and over. Had to download from site. Also remind people after download to save tax form here and to reboot computer after downloadG Hogan Fort WorthTX