Fitbit

Fitbit Sense Smartwatch - Lunar White/Soft Gold Stainless Steel

$143.48
(3.1) 3.1 stars out of 10 reviews 10 reviews
$143.48
$143.48
Free overnigh delivery
FSA and HSA eligible
Fitbit Sense Smartwatch - Lunar White/Soft Gold Stainless Steel

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Customer reviews & ratings

3.1 out of 5stars
(10 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
02/05/2021
Highly Recommended
I have been using fitbit devices for about 5 years now and this is my favorite smart watch so far. I prefer it over the Apple Watch I owned for a brief period of time before I sold it and bought another fitbit. My favorite feature is the sleep tracker, which is common among most fitbit devices, but the size of this screen, ease of use, and the other great features it has makes this watch my favorite.
Kim

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/14/2021
Warning! This watch is terrible.
This watch is such a mess. It doesn't want to charge sometimes. It will say it is charging slower than normal. GPS doesn't work most of the time. The watch face will change on its own. The button on the side is easily pushed when my wrist bends but then when I intentionally try to use it, it won't work. It won't show the display even though it is set to come on with a tap or when I raise my arm. I paid for the extra insurance for this but I can't even use it because I've not had the watch for a year (when the FitBit warranty expires). BUT when I reached out to FitBit I was told they don't offer warranty unless it's purchased directly from them. I've had it since July and I wish I bought another Apple Watch. Don't waste your money.
Handbaglady1
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/22/2022
    not worth the money
    i would not reomend this watch if you plan on using it for the ECG. since i have had it i only get inconclusive results. i have 3 normal sinus rhythm and 2 afib readings. evrything else works well.
    andy
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/23/2021
    Watch is great but watch band is horrible
    I love the watch, but the band broke my wrist out so bad that it was almost unbearable, I had to immediately purchase a new leather band. Apparently it is a huge problem because there was instructions in the box on what to do if it broke out your write, that did not work. I would suggest purchasing a band when you buy the watch.
    Sherry
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/06/2021
    long shipping
    fitbit sense came well packaged and worked as it should. Shipping was about 3 days longer than expected!
    kayla
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/03/2021
    Not worth the money
    1. Sensors can be inaccurate. 2. Charger has a known manufacturer defect. 3. Most personal features are behind a subscription pay wall. This thing has some major problems, step counter isnt very accurate. sleep sensor is hit or miss. Im disabled and only use the stairs 2 times a day but most days my sense says ive climbed 6 to 9 sets of stairs which i know is wrong with no way to correct the errors. The charger is the major killer of this device. it uses 4 pin magnetic charger. the pins tend to stick in the chargers holes and wont make contact with the watch and it can't be repaired. im on my 3rd charger in 7 months. a quick internet search will reveal that this is a known problem and fitbit refuses to acknowledge it just send you a new charger that does the same thing 2 months later. $300 is way too much for the quality your getting.
    Brian
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/19/2021
    Amazing upgrades
    I went from Versa 2 to this fitness tracker. So far I love it. Had to believe more features could be added but they did it. Easy operation and lightweight and with the sales it makes a perfect gift. It is not as web driven as an Apple Watch but most important things I can do. The crazy battery life made it a hands down choice for me. My only complaints is either the sleep tracker calibration or something is off but I don't know between the two devices what one is most accurate yet. I also wished it came with an elastic athletic band (more universal and extremely comfortable) as opposed to the traditional sport band (they break me out). They did change how you change the bands on this style, no more watch band pins. It is a quick disconnect set up now. Hands down performance, style, battery life, plus additional features being both android and iPhone friendly, I don't see how it could be beat. I customized mine. Tons of accessories are already available.
    Carla
  • 2.00 out of 5 stars review
    Verified Purchaser
    11/19/2021
    Defective unit, Fitbit sending a new one
    The one we received did not work. You could not swipe in any direction. My husband contacted Fitbit and since it is under warranty they are sending a new one. So hopefully the next one we received will work. We have used Fitbit products in the past and liked them so hopefully the new Fitbit will arrive soon. Disappointed that right out of the box there was an issue but Fitbit customer service was responsive.
    Sherrie619
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/14/2021
    Warning! This watch is terrible.
    This watch is such a mess. It doesn't want to charge sometimes. It will say it is charging slower than normal. GPS doesn't work most of the time. The watch face will change on its own. The button on the side is easily pushed when my wrist bends but then when I intentionally try to use it, it won't work. It won't show the display even though it is set to come on with a tap or when I raise my arm. I paid for the extra insurance for this but I can't even use it because I've not had the watch for a year (when the FitBit warranty expires). BUT when I reached out to FitBit I was told they don't offer warranty unless it's purchased directly from them. I've had it since July and I wish I bought another Apple Watch. Don't waste your money.
    Handbaglady1
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/20/2021
    Great watch - poor seller experience
    Love the Sense - but the seller sent me a used and repackaged item sold as "new". It was dirty and I thought that was gross. Not worth the hassle of returning and waiting for a new onw. I cleaned it and bought the protection plan - so it'll get fixed if there's anything wrong. So far it's seamless. The only thing other watches have on it (but are missing other features) is the phone-less ability - it needs to be nearby to answer calls/sync. Everything else is seamless!
    Deborah
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/24/2021
    I would recommend this
    I upgraded from my Fitbit Charge 2 to the Fitbit Sense. I love how customizable it is and all the information on it. It comes with a 6 month trial of Fitbit premium I'm looking forward to using. Battery life is less than advertised but I think that because I've been using it a lot. The silver lining to the battery life it that it's super quick to charge. (In the picture: I bought a replacement band and the clock face is one I downloaded to match the band. It intentionally looks glitchy)
    Paige
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/05/2021
    Highly Recommended
    I have been using fitbit devices for about 5 years now and this is my favorite smart watch so far. I prefer it over the Apple Watch I owned for a brief period of time before I sold it and bought another fitbit. My favorite feature is the sleep tracker, which is common among most fitbit devices, but the size of this screen, ease of use, and the other great features it has makes this watch my favorite.
    Kim
See all reviews