Dell

Restored Dell OptiPlex 3020 Desktop Computer Core i3 Processor 8GB Memory 500GB HD Wi-Fi DVD with a 19" LCD- PC Windows 10 (Refurbished)

$115.11
(3.4) 3.4 stars out of 10 reviews 10 reviews
$115.11
$115.11
Free overnigh delivery
FSA and HSA eligible
Restored Dell OptiPlex 3020 Desktop Computer Core i3 Processor 8GB Memory 500GB HD Wi-Fi DVD with a 19" LCD- PC Windows 10 (Refurbished)

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Customer reviews & ratings

3.4 out of 5stars
(10 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
06/02/2013
I have bought several refurbished computers from various vendors and have had good luck with them. I was hesitant to buy a refurbished computer from WalMart based on some of the reviews I read. But, based on the computer I received, I definitely recommend buying these refurbished machines. I am very happy with the machine I received. There were a few minor scratches on the case, which is expected for a used computer. I opened it up to look for dust around the fans and components; the inside was very clean. Booted up and has been running ever since.
TechMamaKnows

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
05/14/2014
STOP! DO NOT BUY ANY COMPUTERS FROM JOY SYSTEMS!
I purchased this computer from Walmart. I used their site to store pickup option. Joy Systems claims to be a top refurbisher of computers. No! I picked up this computer and upon setting it up, the keyboard stopped working. Then within 8 hours after setting it up, the hard drive died....gone! I requested a replacement and received that one...only to find out that the specifications were totally different from what I originally ordered AND PAID FOR!! The replacement computer specs were Windows 7 Premium (not Windows 7 Professional), 2G RAM (not 4G RAM), 265G Hard Drive(not 750G Hard Drive), DVD ROM (not DVD RW), and who knows what else!!!! To top off all the nonsense with this replacement computer, the provided Product Key was invalid for the version of Windows 7 that resided on this replacement computer. Joy Systems has wasted my time completely. They are not refurbishers. They send out whatever they have without doing the proper tests on the computers they sell. They just hope the computers they send out will last long enough....say 6 months to a year...then they'll try to blame it on it being a refurbished computer. Joy Systems are just horrible. BEWARE!!!!! I just can't believe that a company like Walmart would let a terrible company like Joy Systems put their company's reputation on the line. Joy Systems still could not get it right on the 2nd try.
Chani27
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/14/2014
    STOP! DO NOT BUY ANY COMPUTERS FROM JOY SYSTEMS!
    I purchased this computer from Walmart. I used their site to store pickup option. Joy Systems claims to be a top refurbisher of computers. No! I picked up this computer and upon setting it up, the keyboard stopped working. Then within 8 hours after setting it up, the hard drive died....gone! I requested a replacement and received that one...only to find out that the specifications were totally different from what I originally ordered AND PAID FOR!! The replacement computer specs were Windows 7 Premium (not Windows 7 Professional), 2G RAM (not 4G RAM), 265G Hard Drive(not 750G Hard Drive), DVD ROM (not DVD RW), and who knows what else!!!! To top off all the nonsense with this replacement computer, the provided Product Key was invalid for the version of Windows 7 that resided on this replacement computer. Joy Systems has wasted my time completely. They are not refurbishers. They send out whatever they have without doing the proper tests on the computers they sell. They just hope the computers they send out will last long enough....say 6 months to a year...then they'll try to blame it on it being a refurbished computer. Joy Systems are just horrible. BEWARE!!!!! I just can't believe that a company like Walmart would let a terrible company like Joy Systems put their company's reputation on the line. Joy Systems still could not get it right on the 2nd try.
    Chani27
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/02/2014
    PC would not work properly from the start
    I ordered this PC to replace one of 2 desk top pc's I have at home for family use. I took it out of the box and set it up. At first I thought it was going to work. Then it began locking up and would not function. After re-starting several times and attempting to get it to work, I tried to reboot from the supplied disk. It still went to the same spot and locked up. I could not get it to go beyond the same spot each time. I packed it back up and am going to return it. On a more possitive note...I ordered another PC just like it, even before this one arrived, since I plan to keep 2 working PC's in the house. After packing up the first one for return, I unpacked the second PC and find it works just fine. I am able to install office, quicken, Hallmark cards, and my printer software and it is working just fine. One out of 2 are working just fine. Maybe the grade I gave was a bit harsh. We will see! If asked to rate the second purchase I will give a better grade.
    1291
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/09/2014
    Great deal on an upgrade!
    I moved up from XP and didn't want to spend a lot of money, or move to WIN8 (which nobody seems to like). The refurb looks brand new- not a scratch. Keyboard and mouse are brand new, of course. There were two backup discs attached as well. I dreaded having to upgrade my senior brain and skills but the transition was easy. One hitch was that my current HP printer would not load with its installation disc (it was apparently made before WIN7). However, it just took a download from HP to install. WIN7 has videos that explain the new features step by step, and it meets my immediate needs with email, etc. until I retrain my aging brain to the new features. One warning for those who are not tech-savvy. Windows 7 Professional is not Office Professional. This is just the operating system and does not include MS Office features like WORD or POWERPOINT etc.- that requires purchasing an Office or WORD program or downloading free OpenOffice.org if you need those programs. If looks matter, this is a very sleek, silver tower. It's also totally quiet! This was a very good deal and my experience with Dell products has always been positive, so I am pleased.
    Juliechatterbox
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/21/2013
    Dell Refurbished Silver 745
    I was reluctant to buy a refurbished computer but I wanted the Windows 7 operating system and couldn't find a new machine that didn't have Windows 8. This machine only cost $212.00 so I felt that I wasn't risking a lot of money and bought it. It has turned out to be a very good buy. It is very fast and with enough memory that I can keep 6 to 8 programs open all the time. I can toggle from one to the other, split the screen and put two up at once, etc, etc. If you are an old Windows 7 person, then I highly recommend you consider this type of purchase.
    BenancioB
  • 2.00 out of 5 stars review
    Verified Purchaser
    10/31/2013
    not what I expected
    Before I ordered this product I searched the Intel site for 'Intel Core 2 Duo Processor' specifications and found that it was supposed to be 64-bit technology but when I look at the computer properties it does not show "Intel Core 2 Duo Processor" and it is not 64-bit technology, it's 32-bit. Also when I went to register Windows 7 with Microsoft I put in the authorization code and I was told it was invalid, I did this several times. I haven't resolved this yet had to skip on without authorizing my Windows 7 installation. I don't know what will happen yet but I'm sure I'm on a limited time schedule before I need to authorize it and I don't go what I'm going to do or if I am going to be shut down.
    zzkaftan
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/06/2013
    I was not aware that I could buy a refurbished computer and knew I was needing to replace the one I had. A son told me a certain business sold them on line and found a good buy. After calling them and trying to find out if it had a DVD that I could use to do what I was able to do with the computer I had and they could not tell me for sure it could, I decided to check with Walmart and sure enough they sold them too and had the very one I was looking to buy with the other company and this one had in the details about the Dell that it indeed could do what I tried to find out about the other one! With this one I got a key board and mouse and that wasn't even mentioned with the other one! This Dell has all the room I need for storing pictures and music, which sold me on it! In just a few days I was able to pick it up at the Walmart we use all the time and no shipping fee! Thank you Walmart!
    bornagainmk
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/03/2013
    Great deal for a great price
    I ordered this on 08/18/2013 and tracked it all the way from NJ. Arrived at my Walmart store in Airway Heights Washington on 08/29/2013. I purchased this to replace my wife's old Dell Dimension 2400 which was like 9 years only and running slow as heck. The Win7 Professional pre-installed was a nice bonus. Out of the box was the tower, power cord, keyboard, optical mouse and what looked to me like an OEM version of Win7 Professional, not just a rescue disk. Had no use for the keyboard, mouse and power cord since I already had them, but they make a nice backup, just in case. Set up was quick and painless. Had to make a few adjustments like for local time and computer name, but everything else worked perfect right out of the box. When I first got it home, I checked it for dings or dents and happily found none. Then I pulled the cover off to check out the inside. Not a speck of dust or wooly bugger anywhere to be seen. So that made me comfortable that I made the right call. Here's 2 heads up for people. #1. Take note of the Windows key code on the top of the case before you stick it in the computer desk. You are going to need to enter that during your initial set up. #2. If you are going to purchase this with the intent of upgrading it later on, be aware this is what's called a low profile case. So standard sized cards, like video cards won't fit in the case due to the height of the brackets they come attached to. You will need to make sure whatever upgrade cards you want to install come with a low profile bracket. Either that or remove the bracket altogether and just let the card slot hold it in place. (I don't recommend that option however). The motherboard has 4 slots for memory. The computer comes with 4 GB of RAM. However, they are 1 GB sticks. So if you want to upgrade the memory to say 8GB you will have to buy the full 8GB outright and just write off the 4 1GB sticks. That was a bit of a disappointment but certainly not a deal breaker by any means. Besides simple (read non graphic intensive) games, my wife likes to watch videos on line. On her old computer, the audio/video sync was so bad, do to how slow it ran, that watching videos was like watching a badly dubbed kung fu movie. I told her once this computer came, she was going to immediately notice a marked increase in performance. Needless to say, on line videos now run smooth as silk, so she is a happy camper. So for the $230.00 we paid for this computer verse the price of a new store brought system, this was truly a value packed deal and one I would not hesitate to make again.
    kdog509
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/29/2013
    Not bad for the money, but pretty old technology
    I bought this for mom for web browsing and light typing, and I think it will be fine for that. But this model first came on the market I believe in 2006, and these systems have probably seen some heavy use before being refurbished. The system I received was clean, but opening the case I found a loose expansion card (for a serial port and PS2 keyboard) that was still attached to the motherboard. The first time I booted it up, it tried to boot to a floppy drive that didn't exist, telling me that one had probably been installed before, but was removed when the unit was refurbished. I had to alter the BIOS to get it to boot to the hard drive. Not a big deal, but not a great out of the box experience. I also ran into some issues trying to validate my copy of Windows, and had to call an automated line at Microsoft to get that resolved. (Too be fair, it's possible that as small as the print on the serial number sticker was, I could have typed a letter/number wrong.) All in all, it's not a bad deal. But "refurbished" in this case doesn't mean something that was returned by a customer who couldn't figure out how to turn it on. "Used and refurbished" would probably be more accurate.
    Mike750
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/02/2013
    I have bought several refurbished computers from various vendors and have had good luck with them. I was hesitant to buy a refurbished computer from WalMart based on some of the reviews I read. But, based on the computer I received, I definitely recommend buying these refurbished machines. I am very happy with the machine I received. There were a few minor scratches on the case, which is expected for a used computer. I opened it up to look for dust around the fans and components; the inside was very clean. Booted up and has been running ever since.
    TechMamaKnows
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/09/2012
    One Star is One too many
    When I got the machine home it booted and restarted fine thru the initial setup. Then I did a shut down, after which, the monitor would never show that the computer was on. I did a boot from the supplied DVD, reinstalled the operating system and got the same results. I did that a second time and decided not to shut it down and see if it would maybe reboot in a couple of days. After less than 45 minutes it crashed and I was not able to get it to work again. I have owned maybe 10 machines over the past 20 years and while I am not a computer engineer I have never had another computer that I could not get to work right out of the box. In other words, nothing I did differently when I set this computer up that would have cause this problem. I called the support line, the toll free number and the 'not' toll free number, after 15 minutes of waiting and listening to 'Your call is very important to us'; I was pretty sure they were not going to answer, but I stayed on the line for 1 hr. 2 min and 38 sec. to give them the benefit of the doubt before leaving my name, phone number, product serial number and a brief description of the problem. Over almost a week now and I have not received a return call or anything. I actually returned the machine the next day after I got it, just saying you may not get thru to support at all. The call was made during normal business hours...I called at 3:00PM EST, silly me to assume that would be normal business hours, though. Save your self some aggravation and time, spend a few more bucks and get a new computer...the folks that are doing these refurbs are doing a really poor job when it comes to QC. The machine shipped from NJ and it took 5 days before it was available for pick up at the store...FedEx ground...USPS standard shipping is faster than that! OH, a final note I use my computer 8 or more hours a day...have not had a computer previous to this that did not work for me for at least 2 years. Some times I am using 2 computers at the same time, computers are not foreign to me...just sayin'.
    14xes
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